The lights may blink if the ice maker is jammed with ice. A helpful place to find a list of KitchenAid ice maker troubleshooting is in the manual. Any help would be greatly appreciated. This test the water valve and water level sensor. If the water fill tube has frozen, that may prevent water from entering the unit. I have replaced the dual water valve, cleaned out the line and replaced the water filter. This usually takes between 8 and 10 minutes to start blinking. If the ice maker fails to operate, it's a good idea to troubleshoot various potential problems to identify the cause. Welcome Guest! The water running from the door is fine. and the green “Clean/Reset” l.e.d. Defrost System . KitchenAid and Whirlpool under-counter icemakers are an expensive investment. How to Reset Whirlpool Ice Makers This guide from Whirlpool can help you quickly troubleshoot your Whirlpool Ice Maker. Check the drain hose, if attached. He has written for Internet companies including eBay and creates training materials for an online education company. How to Reset Kitchenaid Ice Makers To reset your Kitchenaid Undercounter Ice Maker, turn the model off and wait 5 minutes. and the green “Clean/Reset” l.e.d. After replacing the dual water valve, I noticed that my infered light was not working with the door closed. should now be lit solid. My ice maker stopped working about two months ago. The reservoir drain pump (black pump underneath the reservoir) should now come on and pump the water out of the reservoir. KitchenAid ice machines freeze ice into small blocks. remains solid, the evaporator thermistor is good. Inspect it for kinks or clogs. My ice maker stopped working about two months ago. Check and clean making sure the thermistor is making good contact before running diagnostics and testing again.). If the bin thermistor is bad it will blink 2 times and then pause or sometimes 4 times and then pause and repeat. When I open the door the led flashes twice and then shuts off and waits a second before flashing twice again. If the freezer is plugged in but the ice maker is not functioning, check the on/off lever. According to your description looks like the ice maker has gone bad, but I would check the optics first to make sure there is nothing wrong. Remove the ice cutter plastic cover (just under the control buttons) to make it easier to see inside. Make sure it is set to "On.". Test the outlet to ensure that it is working. This test starts the compressor and the condenser fan. stays solid while the red “Service” l.e.d. The switch arm can be seen right above the ice bucket. If the evap thermistor is bad it will blink 2 times and then pause or sometimes 4 times and then pause and repeat. To turn off the ice maker, see “Ice Maker and Storage Bin.” Press and hold LOCK for 3 seconds to lock the dispenser. The arm detects the amount of ice and shuts down production when it reaches full capacity. Check the temperature in the room. My Ice Maker seems to have stopped working. KitchenAid recommends removing ice that has collected on the ejector arm with a plastic utensil. If it stopped making ice, make sure you checked the wire arm shutoff. The KitchenAid under-counter ice machine freezes water to make ice and then cuts it into small blocks. The blue “On/Off” l.e.d., the red “Service” l.e.d. All rights reserved, Repairing the Whirlpool and KitchenAid Ice Machines, Replacing the Evaporator on Whirlpool or KitchenAid Stand Alone Ice Machines, https://edmondappliancerepairokc.com/wp-content/uploads/2015/03/WhirlPool-Kitchen-Aid-Under-Counter-Ice-Maker-Diagnostics.mp4. Hunker may earn compensation through affiliate links in this story. I also have the kitchenaid. David Clair began writing for websites in 2001, creating online marketing content for business owners. There may be some buildup or debris in the tray, so wash with a solution of liquid dish soap and water. 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