But you should note that with a deep scan, it might take a while as the tool scans and recovers the files. If the Mac folder with a question mark appears because of your disk has failed, the only thing you can do is to replace the disk and use the time capsule or another backup device you’ve been using to recover your data to the new disk. Questionmark OnDemand/Perception and Questionmark Secure are designed to work together to provide a secure environment for online exams that reduces the risk of cheating and complements an organization’s other defenses for mitigating threats to content security and results integrity. Therefore, do the following to fix this problem: Step 1: If you’re attempting to boot from your computer’s internal drive, you should shut down your Mac and start it up while pressing Command (⌘) +R buttons until you see the Apple logo. You will get nothing but a black screen and it will not launch your exam.I attempted to take the NLN-PAX exam using this “browser” and ended up having to reschedule my entire exam last minute because of this god-awful piece of technology. You can also use another special startup mode called Single User Mode to perform disk repair on the startup drive. This is another important solution to fixing the Macbook profile with a question mark. When that's done, you should have a fresh install of macOS on your startup drive with all your data intact. In this way, your computer will attempt to restart your Mac through the Recovery partition. There is always a time when startup issues have to do with the Disk Utility problems, which could be frustrating for Mac users. Step 2: Determine that the external drive has the same size as the startup disk. To enable this button, click on your hard drive’s macOS partition. Mac computers can also be affected by data loss, like Windows computers. Click on Repair Disk and let your Apple computer crunch away for awhile. When a volume is not the startup drive, its mount point is usually listed as /Volumes/(volume name), where (volume name) is the name of the selected volume. The above article may contain affiliate links which help support Guiding Tech. If the next time you start up your Mac the flashing question mark doesn't go away, and your Mac doesn't finish booting, you may have a more serious problem than a difficult-to-find operating system. If you see the forward slash symbol, that volume is being used as the startup drive. But sometimes you may find your Mac displaying the question mark icon, either for a short time before finally finishing the startup process or it may appear stuck on the question mark, waiting for your help. Depending on your model Mac, the recovery partition might be on the HDD and the HDD or its connecting cable might be failing. Reselect startup in System Preferences. Call 908-991-NERD or. If Disk Utility finished successfully, restart you computer. Read next: How to fix a Mac that won't turn on. Open the Mac App Store to buy and download apps. When you see the Setup Assistant, choose the option you want to use to move data from another disk, and select the startup disk on your Mac as the source from which to migrate data. It’s worth mentioning that you need to backup your data before you proceed with the recovery process of your data. While the question mark is flashing, your Mac is checking all available disks for an operating system it can use. That's a signal that your Mac is unable to find its startup disk and so unable to boot. However, when you need it to work as expected, things can quickly go wrong, leaving you with lots of questions. By using Lifewire, you accept our, Use Disk Utility to Verify Which Volume is the Startup Disk, Back up Your Startup Disk Using Disk Utility, How to Create a Bootable OS X Yosemite Installer, How to Fix a Mac That Stalls on Gray Screen at Startup, Perform a Clean Install of OS X Yosemite on Your Mac, Perform a Clean Install of OS X or macOS El Capitan, How to Perform a Clean Install of macOS Sierra, Create Your Own Mac Recovery HD on Any Drive, How to Install and Dual-Boot Linux and macOS, Perform a Clean Install of OS X Mountain Lion on Startup Drive, How to Format a Mac Hard Drive With Disk Utility, Perform a Clean Install of OS X Lion on Your Mac. Give Safe Boot a try. Follow along to find out why you’re getting the folder with the question mark in the middle of the screen, and how you can resolve the problem. Or, rather, we hope it does. There could still be something funny going on under the hood, however, so don’t celebrate just yet. If Apple can solve a few ecosystem problems, they could really own the TV space. If you observe that the installation is done, you can restart your computer. For more information, visit the Questionmark website at http://www.questionmark.com/secure/. Step 3: If the Disk Utility repairs the errors or found no errors, you can either reinstall macOS or restore it using a Time Machine backup. While this may strike fear into your heart as a Mac user, there are known causes for it, and tried and tested solutions that will help you get your Mac back to normalcy. Before doing that, take a backup of any important data from the disk before erasing everything stored on it. Step 3: Click on the Repair Disk icon to begin repairing any problems with the system. The startup drive is always the root or start of the file system in the Mac OS. This is the OSX recovery screen, necessary for trouble shooting the question mark mystery folder. Therefore, to prevent this painful data loss experience, you should take the following steps: There are good reasons why many people love using Mac computers. For more information, visit the Questionmark website at http://www.questionmark.com/secure/. Question Mark- Apple TV makes a bit of money, but it’s not reaching it’s potential. The good news is that there are various solutions you can use to get rid of this Macbook air folder with a question mark. Erase the external drive using macOS Recovery and then install macOS to it. Available Tuesday through Thursday, 12:00 p.m. to 6:00 p.m., Saturday 12:00 to 5:00 p.m. for house-calls and consultations. Copyright © 2020 Wondershare. Step 5: When you see that the installation process is done, then restart your Mac computer. Near the bottom right, you’ll see two buttons: Verify Disk and Repair Disk. Recovery Mode is ideal when your computer fails to boot, usually due to the damaged or corrupt startup disk. If not, then the process is destined for failure. Step 2: The critical SSD will be displayed in Disk Utility. Now that you know the causes of the Macbook pro question mark folder on startup, you must avoid this from happening on your Mac. If you can’t find any recent backup option, your best bet is to use an external drive. If you intend to reinstall macOS without backing up your precious data, such as photos, documents, system files, and many more, you can lose everything because of overwriting. You can find information about using the Safe Boot option in the How to Use Your Mac's Safe Boot Option article. Use Disk Utility to Verify Which Volume is the Startup Disk. Think about it. When it's done, select Reinstall macOS from the Utilities window and make sure you select the external disk you just erased. This folder with a question mark”. Here, you can use the setup assistant to transfer the data back to your computer startup drive. 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