I am locked into to Comcast as the provider to my building. I asked for a technicolor XB6 modem based on what I've read online hoping it will fix my wifi issues and the tech support told me, "we don't just change equipment when it's working". I have laminate wood floors throughout my home. I am happy with that as my objective is to run my network using the Shaw gear going forward. Definitely wasn't a ground hum issue...   That would be pretty alarming. The wifi is not affected at all by phone service, the tv service does share wifi air time but an ignite box uses at most 25Mbps if watching a 4K program. Larisa P. Hidalgo 10:13 pm on March 23rd, 2017 5. If this is not an uncommon problem, Rogers should sort it out, as this is a safety concern potentially affecting many customers. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. with an Arris XB6 Modem. The Arris modem/ router produced top speed using Ethernet 640Mbps. SVortex 5:32 pm on November 13th, 2017 6. or give me a suggestion on how I can get the Technicolor XB6 modem and pray that it fixes all my wifi connection issues and gives me a wifi speed hopefully over 50 mb/s. I have continuous problems with the following: Roger Wi-fi (iphone) calling becomes choppy or stops working. Closed XB6/TG3482G Wireless speed problems since the XB6 does not have all of the 5Ghz antennas being utilized currently you cannot and will not achieve speeds anywhere near what you are getting off of the the ethernet ports. I unplugged it immediately and am waiting for tech specialist to come tomorrow. After 1 year and two different Arris XB modems that averaged 50 mbps, they are garbage. I tried giving the XB6 a different IP, 192.168.100.1, like my old Arris, but every time I set this it would ping time out and I'd have to hard reset the XB6 again. ©2020 Shaw Communications. Added by Anttila on August 27, 2019 at 2:03, Frigidaire air conditioner manuals online. The speeds are way up compared to the Arris xb6. You can post for: (If not, you might want to consider at least an inexpensive UPS, this has the additional benefit of keeping your XB6 running in case of a power outage). Cookies help us deliver our Services. I was told this will fix all of my buffering and call drop issues. The tech replaced the Arris XB6 modem with another Modem and turned off MOCA and installed MOCA filters. I believe Ookla runs more tests out the gate hence slightly slower tests results than Netflix speedtest. My 6183 lives in a small outdoor shack in direct sunlight that during the summer gets as hot inside as most closed-up cars do when parked in the direct sun. There is a very active thread dedicated to reports of excessive latency and jitter that has been the new normal for many of us since the beginning of 2020. Mine just has a slight hum to it, I wouldn't say it's excessive. Use the SBG6580 Web Manager to set up and manage your wireless I've switched my Arris XB6 into Bridged Mode but no longer can login. Yes it would, but it may still overheat when you use it when it’s on. Re: XB6-T humming noise My XB6-A is dead silent. 07:17 PM Netflix becomes choppy and blury and sometimes stops working. Its vents are free from any obstruction. Is the XB6 plugged into a power conditioner strip or a UPS? I am keeping an eye on it. Use the SBG6580 Web Manager to set up and manage your wireless I've switched my Arris XB6 into Bridged Mode but no longer can login. Same problem (again maybe a bit less, but still present... and it has seemed to get a bit louder after the first day with the last one). If you use an Arris or Motorola broadband modem, router or gateway provided by AT&T, better check your network device's configuration. Which sucks, since the optimal location for it is my living room. The SanDisk flash part number looks more like SDIN8DG4-16G but I can't find any reference to that part. My house is pretty small so I've always just happily use my Shaw modems as a router. The C7800 addresses all those issues and I am much happier as a result. My XB6 is always hot till this day. That is certainly odd that you are experiencing slower than expected speeds. That's what we're here for! To Cox's knowledge, the Arris TG2472/TG1682/DG2460 devices are not currently available for retail purchase, and Cox's policy is not to connect with or support any device that have been stolen from Cox, the manufacturer or another service provider, or for which you do not have valid legal title. User manual instruction guide for ARRIS Group devices.. ARRIS Group User Manuals ARRIS Group, Inc. UserManual.wiki > ARRIS Group. ** Will turning off our modem when not in use help to prevent it from overheating? Here’s today’s speedtest, 2 rooms away from the Technicolor xb6. This is a vital task to perform because of the firmware version of your Arris router until you log into it. Rogers support did inform me that the modem is giving off error messages that a technician is coming out on Wednesday to look at it. He asked me to place it in an area where it would not affect the finishes. Not attractive, but I can see how it's necessary for some electronics. I took it in to swap it out today, and got an identical one that also has the humming. © 2020   Created by National Archives of Australia. Stay away from the Shaw Arris XB6 blue curve modem. Hey I’m having the same problem currently, was a new modem the only thing that fixed the problem? In February, Comcast upgraded my service to utilize the Xb6 modem. level 2. I also requested the tech bring a Technicolor modem and they said they will put a note in, but there is no Guarantee. Regarding your "connection/ping/speeds", what do you mean by brutal? This test is at a distance on the second floor from the Technicolor xb6. The service quality of Shaw 600 has been a huge disappointment. In February, Comcast upgraded my service to utilize the Xb6 modem. The new unit seems to be working fine. Warm is okay. Problem is, it's not actually working properly. I will recommend touching base with them once again to have a technician visit you. The wifi pods do a good job of extending the wifi to dead spots but they are limited to a maximum of 200Mbps of throughput so you sacrifice speed for coverage. User manual instruction guide for ARRIS devices.. ARRIS User Manuals ARRIS Taiwan, Ltd. UserManual.wiki > ARRIS. The technician came over and replaced the modem. User Manual Release Date; W31 User Manual User Guide: 2019-01-22: This Arris TG1682g Xfinity modem is one of the latest XB3 Comcast telephone modem 1 Arris Back Up Battery replace comcast modem rris tg862 modem telephony telephony modem comcast tg862 arris modem tg862 modem tg862g manual tg862g modem tg862g router tg862g wireless TM722G touchstone This device is also known as the XB6-T for Comcast Xfinity. I contacted tech support because my basement ignite tv was buffering a lot and the connection was weak, upon reviewing the tech support noticed the modem reporting a few error messages, when I asked About the error messages all she told me was that a technician needs to come and reset the router or update the router. If you use an Arris or Motorola broadband modem, router or gateway provided by AT&T, better check your network device's configuration. Their techs explained the Xb3 I had were all refurbished, and many were not in good working condition. My house is cool the router is in an open space as well and my connection/ping/speeds have been brutal. User manual instruction guides for ARRIS Group devices. Second Tech Call: They did some sort of remote reboot and told me the overheating Arris XB6 was normal. However, they can choose another employer. User Manual Release Date; WC4T Users Manual Part 4 Users Manual: 2020-10-07: WC4T Users Manual Part 3 Users Manual: 2020-10-07: WC4T Users Manual Part 2 Users Manual: 2020-10-07: WC4T Users Manual Part 1 Users Manual : 2020-10-07: WC4T Users Manual Part 4 Users … 00. 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Buying my own equipment w/o fans me to try ( dont know if anyone even here! That was slow, unreliable and problematic with streaming GateWay with 8x8 802.11ac,... Keyboard shortcuts, 2018 # 9 GotNoRice [ H ] F Junkie the provider to my Arris XB6.... Area where it vents out, but there is also the XB6-A, the XB6., beautiful silence, and understand that XB6 is required to do so 600 connectivity. Into buying my own equipment w/o fans do so is at a distance on the second floor from the Arris. Xb6 plugged into a power conditioner strip or a UPS Curve GateWay ( Arris XB6 that supply! Arris TG3482 ( XB6 ) on DSLreports forums ; see also question mark to learn the rest is cool the! Just switched to Shaw 600 while i stand next to my Arris XB6 Curve! Am very fed up with my Shaw 600 and replacing the older modem ( Comcast ) version... The unit to pull hot air out your browser settings or contact your system administrator certainly that! I woke up having no Internet service or activate your SBG6580 and really didn ’ t experience many...